Healthcare Provider Services Reduce No-Shows for Non-Emergency Medical Transport and Improve your Operational Efficiencies

Transportation Issues Affect the Overall Patient Experience

With patient no-shows for non-emergency medical transport averaging 18% nationally, medical care providers are struggling to maintain their patients’ health and their own economic efficiencies. Safr Care’s comprehensive platform provides effective solutions that address transportation challenges faced by healthcare providers.

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Schedule Rides from your Electronic Healthcare Record System

Safr Care is integrating with leading Electronic Healthcare Records, allowing healthcare providers to request non-emergency medical transportation, wheelchair transportation services, or elderly transportation services for medical appointments from their native system, which allows the focus to shift more on patient care. Safr Care software reduces the workload on the healthcare provider by providing intuitive and user-friendly features, resulting in better clinical outcomes.

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Reduce No-Shows

According to a 2017 report published by Health Management Technology, patient no-shows cost hospitals $150 billion annually. The cost has risen during COVID-19, and is predicted to continue to increase post-pandemic. Some research has suggested that provision of transportation to reduce no-show offers a 297% return on investment (ROI). Safr Care’s healthcare-focused transportation portal easily connects healthcare providers with experienced and credentialed transportation providers, therefore reducing the no-shows that are due to lack of transportation.

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Real-time Radar

Healthcare providers can monitor patients while they are in route to medical appointments, or when discharged from the hospital. Providers know instantly that the patient is being transported on schedule. The Safr Care healthcare dashboard makes it easy to communicate with the patient and the driver, resulting in better service standards for healthcare facilities.

Avoid Delayed Discharges

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Delayed Discharge Reduction ROI

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Delayed Discharges per Year

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95,000 Hours

Addressable Discharges per Year

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95,000 Hours

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Annual Delay Avoided info icon

11,520,000 Hours

Net Additional Revenue info icon

$ 4,180,000

Reduce No Shows

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No Show Reduction ROI

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No Show Per Year

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95,000 Hours

Avoidable No Shows

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95,000 Hours

Net Additional Visits

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95,000 Hours

Net Additional Revenue info icon

$ 4,180,000

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Insurance Coverage

Safr Care’s platform is connected with more than 3,100 payors to allow easy insurance coverage eligibility verification, helping healthcare providers reduce financial burdens while providing critical transportation services to patients. The platform's ability to verify eligibility greatly increases efficiency. Patients can also check their insurance eligibility for transportation services through Safr’s rider app, available in both Android and IOS stores.

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Credit Card Payments

Healthcare providers can manage credit card payments through our payment gateway integration. Corporate and individual payors are managed through a single portal, allowing healthcare facilities to more efficiently handle operations.

“We are addressing one of the top-five social determinants of health with safe and reliable transportation for the underserved. Without reliable transportation to healthcare appointments, the patient’s health deteriorates. We are helping our members and helping increase the efficiencies and lowering the costs for the facilities, improving overall health, since, unfortunately, over 5.8 million people miss appointments every year due to lack of adequate transportation.”


Barbara T.

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Schedule Rides from Your Electronic Healthcare Record System

Safr Care is integrated with leading Electronic Healthcare Records, allowing healthcare providers request non-emergency medical transportation, wheelchair transportation services, or elderly transportation services to medical appointments from their native system while allowing them to focus more on their patient care. We reduce workload on the healthcare provider side by providing intuitive and user-friendly features in our healthcare portal, resulting in clinical outcome.

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Intelligent Reports

Healthcare providers can access and download reports that measure key performance indicators (KPI's) from Safr Care's healthcare portal. The intellectual reporting feature also helps measure Return on investment (ROI).