Improved Health Outcomes and Empowered Patients

Unfortunately, 5.8 million people miss or experience delayed appointments due to transportation issues each year. Inadequate or no transportation has become one of the top five social determinants of health. Missing appointments causes volatility in healthcare operations and results in deteriorating patient health with lower patient satisfaction. Safr Care software is leading the industry change for improving efficiencies in Wheelchair Transportation Service.


Safr Care’s patient-centric platform and app allow individuals to take charge of their own healthcare outcomes by easily requesting wheelchair transportation service to their medical appointments.

Insurance Coverage Eligibility

Safr Care’s platform is connected with more than 4500 payors, which allows for easy eligibility verification of insurance coverage. The portal’s and app’s ability to verify eligibility greatly increases efficiency by saving time from having to call the insurance companies and wait on the phone for assistance.  Patients can also check to find out  if their insurance makes them eligible for transportation services through Safr’s rider app, available in both Android and IOS stores.

Credit Card Payments

Healthcare providers can manage credit card payments through our payment gateway integration. Corporate, as well as individual payments, are managed through a single portal that allows the healthcare providing facilities to more efficiently handle operations.

Wheelchair Transportation Service

“I’m so happy that my friend told me about the Safr Care app.  It’s so easy to download the Ride Safr app, click the Care button, and proceed to schedule my ride.  The safety features in the app are also very important to me, as I am a single elderly woman.”
Lucy O.

User Friendly Ride Requests

Patients can request their non-emergency medical or Wheelchair Transportation Service easily through Safr Care’s Android or IOS app, or by calling our toll-free number. It takes less than two minutes to request a ride with the Safr Care platform, which then immediately sends your ride to a credentialed NEMT driver while also meeting your ride request criteria.

EZ Billing

Safr Care takes care of insurance eligibility checks, pre-authorization, and billing. Safr Care manages complex transactions with payors and streamlines future transactions by securely storing payment information. The billing system provides turn-key service, increasing the time transportation providers can spend increasing their business.

Learn how Safr Care can help you

Wheelchair Transportation Service

Real-time Monitoring

Through Safr Care’s user-friendly platform, our transportation experts can message both patients and drivers to ensure they arrive safely and on time. Patients and their loved ones can easily monitor their in-ride experience through our radar feature.